NCRC Services
Learn more about the resources available at NCRC.
Requests
Move Request Form
Use this form for Project Requests, Move Requests and Furniture/Labor Requests. For requests that include more than one of the above such as a project and a move only one request needs to be submitted.
Visit Medical School Workplace Services [requires SharePoint access] for more information regarding the moving process.
Medical School Building Access Request Form
This form is to be used to:
- Obtain / Update your Mcard
- Request Mcard
- Replace Mcard due to: Lost, Stolen, Damaged or Expired
- Request NCRC building access and/or access to restricted areas
- Name change
- Classification change: Temporary / Contractor to U-M full time employee
Occupant Information
- Internal move: Location change (building / room number)
- Request a new name plate
- Data changes: Phone number, email address or department ID
- Exiting employee / Off boarding o On Boarding new occupant
Mcard ID Station at the NCRC
Building 18, Ground Floor, Room #G018A
Phone: 734-764-9004
[email protected]
Event Request Form
(Webform - Level 1 Password Required)
For questions please contact: [email protected]
To request a new signage for your office or desk within a Medical School building, use our online Signage Request.
This form should not be used for moves being managed by the Medical School Facilities Team.
Please visit Michigan Medicine ServiceNow to submit a request.
Conference Rooms
Please contact your Lead Administrator for information about scheduling conference rooms.
NCRC has many conference rooms of varying sizes and configurations. In the spirit of a collaborative campus, it is our goal to keep these facilities in a shared pool. Use of shared conference room space will be free of charge to NCRC community members and reserved on a first come/first serve basis.
Use of the NCRC conferencing rooms is restricted to meetings/events relating to University of Michigan/NCRC business.
- List of Conference Rooms and Specifications
- Overview Conference Rooms Map 1600 (Buildings 100 - 520)
- Overview Conference Rooms Map 2800 (Buildings 10 - 36)
- Conference Room Phone Numbers
- How to choose a wireless network
- Book a conference room - Schedulon
Conference rooms are scheduled via Schedulon. See the Schedulon “How To” help sheet (PDF).
Audiovisual Support
- Health Information Technology & Services (HITS) organization provides audiovisual support at NCRC.
- Basic audiovisual services in conference room spaces are free.
- Advanced audiovisual and videoconferencing services in event spaces and other locations are available on a recharge basis.
- Support is available 8 a.m. to 5 p.m., Monday through Friday.
To request support:
HITS Service Desk
Phone: 734-936-8000
Room Wizards
Health Information Technology & Services (HITS) announced that the room wizards for conference rooms in NCRC B16 are now functioning. Using the room wizards, you can see if a conference room is available, make a new reservation, or confirm an existing reservation. New reservations, or confirmations to existing reservations, made through a room wizard are reflected in Schedulon, which is the resource scheduling system for NCRC and the Medical School.
See the Schedulon “How To” help sheet
To request support:
HITS Service Desk
Phone: 734-936-8000
Research Services
Public transportation (e.g., U-M or City of Ann Arbor buses, private taxis, etc.) must not be used for transport of biological materials.
Definition: Biological materials are any materials taken from humans or animals, living or dead, fresh or preserved (cells, tissues, organs, blood and body fluids), cultures, suspensions or lyophilized prokaryotic or eukaryotic microorganisms, viruses, sub-viral particles, recombinant products, or parasites used for teaching or research purposes.
The Bio Research Shuttle now offers on-demand convenience. The shuttle is a shared service intended only for the transport of passengers with bio-research material.
Riders should request pick-ups via the TransLoc mobile app or website:
- Download for Android or from the App Store. Select "University of Michigan Bio Research Shuttle". Login with your UMICH username and password to request a ride.
- If you do not have mobile app/computer access, you may call (734) 936-0472.
Riders can watch their vehicle live on the map, receive notifications when it is approaching, and change or cancel their request directly from the app/website.
For more information visit the LTP Website.
Hazard Communication
The operator of a motor vehicle that contains a biological material must be informed of the presence of the material, and must be informed of the requirements in this section.
Schedule waste pick-up; order waste containers, labels and manifests.
EHS Supplies
Phone: 734-763-4568
- All laboratory gas deliveries must come to either the Building 90 dock or Building 550 South dock for processing, depending on your lab location. Be sure to indicate the appropriate dock for delivery location in addition to your specific mailing address.
- Gas delivery vehicles must call Security Post 1 (734-764-9000) upon their approach to the NCRC. Post 1 will then arrange for a NCRC team member to meet them at the dock and coordinate delivery.
- Dock hours are weekdays, 7:00am- 5:00pm
For gas deliveries on the 2800 side of campus, use the following delivery address:
North Campus Research Complex
2800 Plymouth Road, Building 90 dock
ATTN: [Name, Building Number, Room Number]
Ann Arbor, MI 48109-2800
For gas deliveries on the 1600 side of campus, use the following delivery address:
North Campus Research Complex
1600 Huron Parkway, Building 550 South dock
ATTN: [Name, Building Number, Room Number]
Ann Arbor, MI 48109-2800
Med Sci 1, Dock 2
Contact Dock Services: [email protected]
Dock hours: 7:00am - 4:00pm, Monday through Friday (unless stated otherwise below)
Brehm (not staffed, contact the following for deliveries)
Kelly Mayberry
Phone: (734) 763-8078
BSRB, Dock 7
109 Zina Pitcher St.,
Phone: (734) 615-1464
alt: (734) 763-0773
KEC (not staffed, contact the following for deliveries)
Kelly Mayberry
Phone: (734) 763-8078
MBNI (not staffed, contact the following for deliveries)
Julie Gales
Phone: (734) 763-1450
Med Sci 1, Dock 2
Phone: (734) 763-0251
alt: (734) 763-0773)
MSRB 2, Dock 6
1150 West Medical Center Drive
Phone: (734) 763-0251
alt: (734) 763-077
NCRC, Dock 90
2800 Plymouth Road
Josh Dixon (734) 436-9145
(734) 763-0773 Dock hours: 7:00am - 5:00pm
NCRC, Dock 550 (not staffed, contact the following for deliveries)
Josh Dixon (734) 436-9145
(734) 763-0773 Dock hours: 7:00am - 5:00pm
Rogel Cancer Center
Phone: (734) 763-0773
Simpson
Phone: (734) 763-0773
Both campus and USPS drop off and pick up is available at the following locations (M-F):
- NCRC, Building 18, Room G019 (8am - 9am & 1pm - 3pm)
- NCRC, Building 520, Room 1311 (8am - 9am & 1pm - 3pm)
- BSRB Dock 7 (7am to 4pm)
- MSRB2 Dock 6 (7am to 4pm)
Packages
Incoming, perishables, courier-delivered packages, such as UPS and OfficeMax, will be delivered to your desk. Please be sure to provide your supplier with your phone number.
FedEx and UPS drop boxes are located in:
•NCRC, Building 90
•NCRC, Building 520
•1521 E. Simpson St. outside of the UH south
•300 North Ingalls building lobby
•Rogel Cancer Center (UPS Only)
•Taubman Health Center. (UPS Only)
Mailing and Shipping Addresses:
Building Name & Building Address
ATTN: [Name, Room Number, PI Name, Lab]
Ann Arbor, MI 48109
The MSF Office picks up and delivers campus and US Mail from designated locations within each building. Other carriers such as FedEx or UPS should be contacted directly for point to point service. FedEx Freight does not deliver to rooms/labs. FedEx Air and Ground do deliver point-to-point. Large deliveries or moving vans need to make arrangements in advance with the respective building’s dock supervisor.
- Building 16, 18, 32: Please bring deliveries and carts through the loading dock at Building 90, rather than through the lobby.
- Building 100, 520: Please bring deliveries and carts through the South entrance of Building 520 for catering or Building 550 dock for freight/courier, rather than through the lobby.
- Caterer’s using a cart must come through the Building 90 dock or South entrance of Building 520. Small deliveries may be carried through the lobby as long as no cart is required.
- If you have a delivery service that comes often, please contact the Research Services at 734-763-0773 to make arrangements for the delivery service to obtain badge access.
- For all other deliveries at the South side of Building 520, you may open the back door and escort them in.
Morgan Services is the Medical School laundry service provider, as well as a licensed provider for lab coat embroidery services for University logos.
Weblogin is required for most of the below links.
Embroidered Lab Coats, Lab Coat & Scrubs - The following instructional documents and portal links should guide you in processing orders for embroidered lab coats, lab coats and scrubs. Morgan Services will also launder linens, curtains, garments and other specialty items.
MORGAN SERVICES
Order via Shortcode (P-Cards not accepted)
To set up a Morgan account, or if you have any questions, please contact:
Jeff Beeler | Healthcare Account Manager
Morgan Services
Phone: (248) 310-9877
[email protected] | morganservices.com
Drop-off/Pick-up Locations:
- NCRC Dock 90, 2800 Plymouth Rd. Ann Arbor MI 48109
- MSRB II Dock 6, 1150 E. Medical Center Dr. Ann Arbor MI 48109
- BSRB Dock 7, 109 Zina Pitcher Rd. Ann Arbor MI 48109
Drop-off/Pick-up Days:
- Tuesday
- Friday
For more details or questions on Morgan Services, please see Procurement Services - Morgan Services.
Medical School lab coat, scrub or garment rental services are provided by Cintas.
To set up a Cintas account, or if you have any questions, please contact:
Kris Perun | Strategic Markets- Education
Cintas Corporation
Phone: (616) 915.9046
[email protected] | cintas.com
For more details or questions on rental services, please see the Procurement Services - Cintas Website.
To request glass wash & autoclave services please fill out the Glass Wash and Sterilization Request Form and attach to bins.
(i.e. e-waste, light bulbs, aerosols, batteries, etc.)
(i.e. drums, pails, etc.)
Contact Research Services to receive a pipette recycling box. Recycling service provided at no charge by Thermo Fisher Scientific.
Building 20W, 1st floor, Room 134W-B
Interior dimensions: 20” x 20” x 38”
Building 26, 3rd floor, Room 307W
Building 520, Room 2330
Building 520, 3rd floor, Room 3330
Interior dimensions: 20” x 20” x 38”
Glass Washing
Glass washing services do not include:
- Hand washing of items
- Cleaning of items displaying heavy chemical residue
Process
- Bins are provided at move-in
- Fill out the service request form and place it in the bin
- Place the full bin in the designated pick-up/drop-off location
- Bins cannot contain sharps or other potentially harmful objects. Bins containing such objects will be returned accordingly.
Self-Serve Autoclaves
Self-serve autoclaves are to be used for media prep, glass and instrument sterilization only. EHS training is required before use.
Autoclave services do not include:
- Autoclaving of waste
- Autoclaving of research process media
- Sterilization of lab instruments
Process
- Each department or lab must identify a responsible person who will perform their autoclaving
- This designee must have required EHS training and is responsible for the training of additional members within his or her group
- Please refer to the operation instructions, posted next to each machine
- Gloves, lab coats, and goggles are provided for your safety.
What Can NOT Be Autoclaved
- Bio hazardous waste*
- Certain explosive or reactive chemicals
- Radioactive materials
- Hazardous chemicals (are not deactivated)
- Materials that melt at a high temperature
- Pressurized aerosol cans
* Bio hazardous waste generated at the NCRC is packaged for off-site treatment. Contact Lab Services for information on packaging biohazard waste.
Self Service Autoclave Locations:
- Building 20W, 1st floor, Room 134W-B
Interior dimensions: 20” x 20” x 38” - Building 26, 3rd floor, Room 307W
- Building 60, 1st floor, Room 103
Interior dimensions: 24” x 36” x 36”
Self Service Autoclave & Dishwasher Location:
- Building 520, 3rd floor, Room 3330
Interior dimensions: 20” x 20” x 38”
Shipping
M-SHIP. In cooperation with eShipGlobal, the U-M is offering a comprehensive packaging and shipping service for hazardous materials and dry ice packages.
- Pathogens
- Items Shipped with Dry Ice
Non Hazardous Material Items (examples) – use UPS Campus Ship
- Regular Letters
- Standard Packages
- Standard Parcels
U-M Campus and (United States Postal Service USPS) Mail
Both campus and USPS drop off and pick up is located in the Central Service Center, Building 18, Room G019.
Mail pick up and drop off will be from 8:00am - 9:00am and 2:00pm - 3:00pm.
For all incoming mail deliveries, campus and USPS, use the following address:
North Campus Research Complex
2800 Plymouth Road
ATTN: [Name, Building Number, Room Number, Lab, PI]
Ann Arbor, MI 48109-2800
Building 90 Dock Hours
Monday - Friday
7:00am -5:00pm
Packages
Incoming, courier-delivered packages, such as UPS and OfficeMax, will be delivered to your desk.
- NCRC “Ship To” Code: 1005273A
- Please be sure to provide your supplier with your phone number.
- Fed-Ex and UPS drop boxes are located in Building 90 and Building 520. Fed-Ex pick up is at 4:00pm daily. UPS pick up is at 5:00pm daily.
For all incoming package deliveries, use the following address:
North Campus Research Complex
2800 Plymouth Road or 1600 Huron Parkway
ATTN: [Name, Building Number, Room Number, Lab, PI]
Ann Arbor, MI 48109-2800
Technology Services
Health Information Technology & Services (HITS) provides IT services and support to the faculty, staff, and students of the University of Michigan Medical School. Whether you want to request A/V services, need technical support, or have questions about partnering with HITS on a project — the HITS Service Desk is the front door for your request.
Desktop / end-user support
Support is available 8 a.m.-5 p.m., Monday-Friday.
Phone: 734-936-8000
help.medicine.umich.edu
- Michigan Medicine Computing Essentials [Sharepoint access required]
- How to Choose a Wireless Network
Authorized staff can order, change and cancel telephone services, as well as order telecommunications equipment and accessories via Centrix from the ITS website.
NCRC partners with multiple University IT units to provide IT infrastructure and services, including network and phone services, high-performance computing and other specialized research infrastructure, collaboration/communications services and end-user support. NCRC partners include Information Technology Services (ITS) and Health Information Technology & Services (HITS).
The HITS Help Me Now Office is open in Building 18, room G018, next to the MCard office.
Help Me Now is available 8 am to 5 pm Mondays and Tuesdays. The office is closed 11 am to noon for lunch.
(24-hour notice required)
Phone: 734-936-8000
Loaner Equipment available at NCRC:
- Projectors
- Polycom HD videoconferencing units
- Mobile projection screens
- Laptops (Mac and PC)
- Chat 160 audioconferencing units
HITS staff are available for on-site assistance prior to your event, and can also be contacted in the case of equipment malfunction.
Xerox Printing Support - Who to call for printing support.
Recycling old cartridges, Xerox Green World Alliance offers a recycling program, see their website for the details. Staples also offers a toner recycling program. Contact Research Services at (734) 763-0773 or email [email protected] for program details, and pick up services.
Keep Printer Cartridges Out of the Recycling Bins
While printer cartridges are made of plastic, they are not accepted in U-M recycling bins. When placed in these bins, they are a contaminant and make the recycling process much less efficient.
If you have printer cartridges to recycle, please work with Mikan Corporation, U-M’s strategic supplier for re-manufactured cartridges, to recycle these items. Please contact them at [email protected]. They will deliver a collection box and pick it up when filled. If you are a Mikan customer, used cartridges are collected with every new order delivery. If you’re not a Mikan customer, please collect at least 10 used cartridges before contacting Mikan for a pickup or contact your current cartridge vendor.
Departments with a Xerox managed multi-function device should contact Xerox.
Toner tubes are not accepted for recycling.
U-M Services
General Maintenance Work Requests – Facilities Service Center (FSC)
For fixed equipment modifications/repairs and building maintenance, for example: plumbing, elevators, lights, heating/cooling please contact FSC at 734-647-2059 and put in a General Fund Maintenance Work Request.
Services Provided
- Visit U-M Maintenance Services for full details
- Key distribution - keys for University Buildings and property, (cabinets, desks, etc.).
- Installation and repair of door handles, knobs, levers, crashbars, all types of locks, etc.
- Lock, hardware, installation and repairs.
- Card reader installation and repairs.
- Rekeying of doors, file cabinets, desks, etc.
- Planning of small and large projects.
- Consultation for special hardware needs.
- Clearinghouse for lost and found keys.
- Note: Keys are held at the key office for 3 months and then disposed of.
Hours
M, W, Th, F: 7:30 a.m. - 12:00 p.m. & 12:30 p.m. - 3:45 p.m.
Tuesdays: 7:30 a.m. - 11:30 a.m. & 1:00 p.m. - 3:45 p.m.
Location: Sidewalk Level of the Church Street Parking Structure.
Phone: 734-764-3481
Fax: 734-647-4761
The Property Disposition is responsible for the accountable disposal of University of Michigan property designated as surplus by university departments. Our mission is to recycle, sell, or dispose of surplus to the best advantage of the University of Michigan.
Property Disposition generally has a wide variety of items including: computers, copiers, office furniture, dormitory furniture, lab equipment, pictures, hospital equipment, kitchen supplies and many other items.
For help relocating your equipment to building 90, please call (734) 763-0773 or email: [email protected].
Office of Property Disposition
North Campus Storage Building
3241 Baxter Rd
Phone: 734-764-2470
Fax: 734-763-2006
