Frequently Asked Questions
Frequently asked questions about the U-M Medical School buildings, labs and much more.
The University of Michigan's decision to invest in the purchase of the former Pfizer campus resulted in a dramatic expansion of its research infrastructure. The purchase was finalized on June 16, 2009, making it the largest physical expansion in nearly 60 years. The site, which had been vacant since the end of 2008, was renamed the North Campus Research Complex (NCRC). It consists of nearly two million gross square feet of research and research support space, along with approximately 174 acres of land, 28 buildings, including a GMP manufacturing facility, 2,800 parking spaces, furnishings and technical equipment.
With NCRC, U-M embarks on a transformational project to spur interdisciplinary research and innovation across campus, Ann Arbor and the state of Michigan. The new complex will house cutting-edge innovative research with a global impact and the potential to establish U-M as one of the leading translational research institutions in the nation. It will create hundreds of new jobs and help U-M recruit top-notch faculty, students and staff. It will spark public-private partnerships that rapidly transition ideas and data into new knowledge, marketable products and new ways of working. The new research model of co-location of diverse research groups is designed to inspire collaboration, leverage interdisciplinary expertise and technologies, and help tackle multidimensional problems.
NCRC is located south of Plymouth Road in northeast Ann Arbor, bordering U-M North Campus. There are two sets of buildings, one located at 2800 Plymouth Road and one located at 1600 Huron Parkway. For more information, see the Maps & Directions page.
The research programs, or clusters, comprise nationally and internationally recognized scientists who are working to advance science and apply cutting-edge solutions to new research fields. Their expertise will support the clusters' research enterprise and be available to other researchers at NCRC, U-M, the state and the nation.
The Department of Public Safety & Security is responsible for safety and security at NCRC.
Please see the Building Access & Security page for details.
Yes, buildings are accessible through the lobbies of Buildings 16, 18, 32 and 520, 7:00 a.m.-6 p.m.
See the Building Access & Security page for more information.
Bike racks are located around the site, generally close to entrances to buildings.
Several bus routes serve the NCRC area. Please see the Logistics, Transportation & Parking (LTP) website page and the AATA Bus Website for more information.
All levels of parking passes are available at the NCRC, including paid visitor parking. Please see the LTP website U-M Parking and Transportation Services webpage webpages for more information.
Park for free at The Park & Ride Lot located on Green Road south of the Plymouth Road intersection, within one mile from the facility. The intercampus bus will transport you to and from this location. It runs every 20 minutes, leaving Green Rd from 6:25 a.m. to 6:25 p.m.
The site has a Central Service Center where all campus and US mail will be delivered to. You may pick up your mail in Building 18 Room G019 for the 2800 site or Building 520 for the 1600 site. Packages such as UPS or FedEx will still do desktop delivery.
Yes, the NCRC Wellness Center.
No, there is no preference for daycare provided to NCRC occupants. General policies regarding the availability of UM childcare can be accessed through the HR Children's Centers information.
The NCRC has numerous conference rooms of varying sizes and configurations. In the spirit of a collaborative campus, it is our goal to keep these facilities in a shared pool. Use of shared conference room space will be free of charge to NCRC community members. Currently conference rooms are scheduled via "Schedulon."
The Medical School IT organization provides audiovisual support at NCRC, coordinated through Health Information Technology & Services (HITS). Basic audiovisual services in conference room spaces are free. Advanced audiovisual and videoconferencing services in event spaces and other locations are available on a recharge basis. Support is available 8am to 5 pm, Monday through Friday. To request support, call the HITS Help Desk at 734-936-8000, or send email to [email protected].
ULAM is the designated provider of animal husbandry and related services for NCRC.
No. Due to the interrelated nature of the facility and the way the vivaria were constructed, it makes it impractical to have multiple service providers for animal care.
The site has a central receiving location for receipt of all materials for the site (B90). In most cases, the service provider or carrier has been contracted by U-M to provide desktop or lab delivery of your materials. In exceptional cases, NCRC Receiving personnel will deliver your materials.
NCRC has a mix of self-serve and staffed glass wash and autoclave services. There is no charge for staff-provided services. Please see the Research Services section for more details.
See Scientific Resources website for more information.
NCRC partners with multiple University IT units to provide IT infrastructure and services, including network and phone services, high-performance computing and other specialized research infrastructure, collaboration/communications services and end-user support. NCRC partners include Information Technology Services (ITS), Health Information Technology & Services (HITS) and Learning Resource Center (LRC).
Desktop / end-user support is provided through Health Information Technology & Services (HITS). Support is available 8 a.m.-5 p.m., Monday-Friday. To request support, call the HITS Help Desk at 734-936-8000.
Wireless connectivity is available at the NCRC. Differing levels of access are available to University, UMHS and visitors through the "MWireless-UMHS," "UMHS-8021X" and "MGuest-UMHS" wireless networks. Wireless support is available through Health Information Technology & Services (HITS) at 734-936-8000 or [email protected].
Visitors are able to access the NCRC network using "UMMS-Guest" wireless. The guest network allows visitors to access the internet and publicly available University resources from their own wireless-enabled computer or other device. Visitors must supply their name and email address, attesting that they will comply with U-M Information Technology Policies and related supplementary policies.
Please see the Laboratory Relocation Guidance document for details.
