Calendar Review & Analysis Office

Our analysts and support specialists are here to assist investigators and study teams conducting clinical research. 

Frequently Asked Questions
Photo of a man and woman sitting in front of a computer that is open to CTMS sharepoint

The Clinical Research Calendar Review & Analysis Office (CRAO) assists principal investigators and study teams conducting clinical research by providing analysts and support specialists who facilitate the building and completion of the billing grid (calendar) that interfaces with MiChart, review required core documents for alignment with Medicare and University policies and provide clinical research billing analysts who will audit and work to have clinical research billing errors corrected. 

How the Calendar Review & Analysis Office Supports Research
Partnership with the Clinical Trials Support Office

We are a strategic partner with the Clinical Trials Support Office and Support Units. CRAO creates billing calendars for all Human Subject clinical trials that have billable items and services to ensure consistency across the protocol, informed consent, billing calendar, budget, and contract, and to allow for the appropriate adjudication of charges.

Clinical Research Billing Guidance

The Clinical Research Billing (CRB) process ensures that services provided as part of a clinical study are correctly billed to the sponsor or third-party payor. CRAO team members act as concierges throughout this process, which involves many organizations and requires institutional, state, and federal compliance.

Billing Calendar & Study Applications

Faculty and Staff initiating clinical research must submit a billing calendar as part of the IRB application. CRAO will review all of the study-related documents (protocol, informed consent, billing calendar, budgets, grants/contracts) and complete a Medicare Coverage Analysis in addition to a billing calendar review in order for CRAO to review and approve.

Clinical Research Tools

OnCore is Michigan Medicine's clinical trials management system (CTMS), providing complete subject and financial management. It allows for automated standard interfaces with MiChart, which helps reduce duplicate data entry and integrates clinical research billing for increased efficiency and accuracy.

Contact Us
Calendar Review & Analysis Office
Medical School Office of Research
North Campus Research Complex, Building 520
2800 Plymouth Road
Ann Arbor, MI 48109
Phone Number: 734-998-6880
Health Information Technology & Services (HITS) Phone Number: 734-936-8000
About Us

The Calendar Review & Analysis Office is part of the Office of Research, where our mission is to foster an environment of innovation and efficiency that serves the U-M Medical School community and supports biomedical science from insight to impact.

For Clinical Research Billing and Coding concerns, contact [email protected]

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This course will introduce the basics of conducting human subject research in compliance with federal regulations and institutional practices.
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This course is a follow-up to Initial Project Applications and will examine the process for submitting amendments and scheduled continuing reviews to IRBMED using eResearch once a project’s initial application has been approved.
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